This notice explains what personal data (information) we hold about you, how we collect it, and how we use information about you. We are required to notify you of this information under data protection legislation. Please ensure that you read this notice and any other similar notice we may provide to you from time to time when we collect or process information about you.
Who collects the information
Icestone Gelato (‘Company’) is a ‘data controller’ and gathers and uses certain information about you. In this notice, references to ‘we’ or ‘us’ mean the Company.
When you place an order on an Icestone Gelato website, unless you have unticked the “Permission Box”, you agree to the collection by us and the use by us of your personal data in accordance with this Privacy Notice.
About the information we collect and hold
What information We may collect the following information:
Your name, contact details (i.e. address, home and mobile phone numbers, email address).
How we collect the information
We may collect this information from you, and applications, cookies and Google Analytics and other third parties.
Why we collect the information and how we use it
We use the information in the first instance, to fulfil the order you are placing. We may then use the information to tell you about special offers or developments in our offerings locally or nationwide.
We seek to ensure that our information collection and processing is always proportionate. We will notify you of any material changes to information we collect or to the purposes for which we collect and process it.
Where information may be held
Information may be held at our offices and third-party agencies. We have security measures in place to seek to ensure that there is appropriate security for information we hold.
How long we keep your information
We keep your information indefinitely or until you request us not to.
Your rights to correct and access your information and to ask for it to be erased
Please contact Andrew Wilson at info@icestonegelato.co.uk if you would like to correct or request access to information that we hold relating to you or if you have any questions about this notice. You also have the right to ask Andrew Wilson for information we hold and process to be erased (the ‘right to be forgotten’) in certain.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Queries or concerns
We hope that Andrew Wilson can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights
